Return and cancellation terms for parts purchased from JDM Tokyo Motorsports.
All returns must be fully legitimate and strictly comply with the terms of our Warranty & Sales Policy. By purchasing from JDM Tokyo Motorsports, the buyer explicitly accepts and agrees to the following terms:
If an item is returned, it must be in the exact condition originally sold, fully assembled, and matching the original sales photography. Missing, swapped, or altered parts may invalidate the return completely.
Return Window: Any return request must be formally submitted via email within 30 days from the original date of purchase.
Prepaid Shipping & Fees: Initial shipping charges are completely non-refundable. All costs associated with returning an item must be prepaid entirely by the customer.
Return File Initiation: Buyers must contact our customer support desk via email to formally establish a return file prior to shipping any items back to our warehouse.
Performance engines are strictly exempt from standard return/exchange options.
Items that are not received in the exact condition sold, including any unapproved modifications or incomplete returns.
Any unauthorized shipment or return sent without a return file and approval.
Initiation: All warranty claims must be submitted formally via email with a precise, written explanation of the mechanical issue.
Freight & Testing: The customer is responsible for pre-paying all return freight charges to ship a suspected defective item back to our facility.
Resolution: If the component is verified to be defective under our covered terms, JDM Tokyo Motorsports will ship a replacement unit at no extra part cost.
Asset Return Timeline: If a replacement unit is dispatched before the original item is returned, the original item must be securely returned within ten (10) days.
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